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- Security & isolation
Separated by structure,
not by policy.
Every operator promises not to look at another customer's data. What we would rather show you is the layer underneath: the hardware is single-tenant, the namespace is not shared, and the record of who touched what reaches your side. A policy can be changed; a structure can be written into the agreement.
What you can verify.
- Contractual audit rights — Customers on dedicated hardware have an annual facility audit right, exercisable by a third-party auditor you appoint.
- Logs into your SIEM — Access logs and administrative action logs are streamed continuously to your SIEM — not merely displayed in our dashboard.
- A named NOC — The operations team is identifiable by name and disclosable to your auditors. It is not an anonymous rota.
- Quarterly security review — Configuration changes, incidents and remediation reviewed with you on a fixed cadence.
- Wipe and re-validation on return — At end of term: wiped to NIST SP 800-88, firmware reset to baseline, and re-validated against the acceptance standard.
Remote attestation is not available today. It is on the roadmap. We do not describe things we have not built as though we had.
Isolation, tier by tier.
| Managed API | Private endpoints | Dedicated clusters | |
|---|---|---|---|
| Hardware | Shared | Single tenant | Single tenant, bare metal |
| Namespace | Logical | Dedicated | Dedicated |
| Content monitoring | Automated abuse filtering | None | None |
| Metadata monitoring | Yes | Yes | Yes |
| Facility audit right | — | Annual | Annual |
Metadata monitoring means the identity of the connecting party, origin region, usage volume and anomalous patterns. We do not look at prompts, completions or training data. Only MaaS, being a shared service, adds automated abuse filtering. See Acceptable use for detail.
Physical and legal.
Access and cages
Dedicated hardware sits in a locked cage with access records retained. Those records are in scope for your audit.
We are the end user
We procure and own the accelerators and are the end user of the hardware we deploy. What you buy is a service, not a controlled item.
Disclosed under NDA
Security documentation and our compliance roadmap are available under NDA. We do not name certifications on this site until they are actually held.
Tell us what you need. We reply within 48 hours.
Qualified enquiries receive proposed times for a technical meeting within 48 hours, and an allocation offer after that meeting. Information is handled under NDA.